Privacy Policy

Effective Date: March 12th, 2025

Last Updated: March 12th, 2025

1. INTRODUCTION

This Privacy Policy describes how Slender Spa ("Company," "we," "us," or "our") collects, uses, and protects the personal information of users ("User," "you," or "your") when accessing our website, services, or SMS messaging program.

By using our website or services, you consent to the data practices described in this policy.

2. INFORMATION WE COLLECT

2.1 Personal Information Provided by Users

We may collect the following information when you use our services:
a) Name, email address, phone number, and other contact details;
b) Payment and billing information when applicable;
c) Any information voluntarily submitted via forms, surveys, or customer inquiries.

2.2 Automatically Collected Information

We may collect certain data automatically, including:
a) Device information, IP address, and browsing behavior on our website;
b) Cookies and tracking technologies for user experience enhancement.

2.3 SMS Opt-In Data

If you opt into our SMS messaging program, we collect and store:
a) Your phone number;
b) Your consent to receive text messages.

3. HOW WE USE YOUR INFORMATION

We use collected data for the following purposes:
a) To provide services, process transactions, and send relevant communications;
b) To send SMS messages, including promotions, appointment reminders, and service updates;
c) To improve our website, marketing, and customer engagement;
d) To comply with legal and regulatory obligations.

4. SMS MESSAGING AND USER CHOICES

4.1 Opt-Out Process

Users may opt out of SMS messages at any time by replying STOP to any message. A confirmation message will be sent, and no further SMS communications will be received.

4.2 Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier.

4.3 Help and Support

For assistance, reply HELP or contact [email protected]

5. INFORMATION SHARING AND DISCLOSURE

5.1 No Mobile Data Sharing for Marketing

We do not sell or share mobile numbers or SMS opt-in data with third parties for marketing purposes.

5.2 Permitted Information Sharing

Your information may be shared in the following limited cases:
a) Service Providers

– We may share data with third-party vendors who assist in providing services such as appointment management, customer support, and SMS messaging.
b) Legal Requirements

– We may disclose information as required by law, regulatory authorities, or in response to legal requests.
c) Aggregators & Messaging Providers

– For SMS message delivery and compliance with carrier regulations.

6. DATA SECURITY

We implement industry-standard security measures to protect user data from unauthorized access, disclosure, or misuse. However, no method of data transmission over the internet is entirely secure, and users should take precautions when sharing information online.

7. USER RIGHTS AND CHOICES

Users may:

a) Request access to, correction of, or deletion of personal data by contacting us;

b) Adjust cookie settings through their web browser;

c) Opt out of SMS messaging as outlined in Section 4.1.

8. THIRD-PARTY WEBSITES

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and users should review their respective policies before providing personal data.

9. POLICY UPDATES

We reserve the right to modify this Privacy Policy at any time. Changes will be posted with an updated "Last Updated" date. Continued use of our services constitutes acceptance of the revised policy.

10. CONTACT INFORMATION

For questions about this Privacy Policy, please contact us at:

Email: [email protected]

Phone: (703) 688-8080